Disaster Recovery & Business Continuity

When everything
goes wrong,
you need a plan.

Most businesses think they have disaster recovery covered. Most of them have a backup folder and a verbal agreement. SemperLinc builds the real thing: a tested, documented, rehearsed recovery program with defined targets, assigned roles, and a team that has executed it under pressure.

$4.9M
Average cost of a data breach, 2024
21 days
Avg. ransomware recovery without a plan
60%
SMBs close within 6 months of major data loss
The Problem

An untested backup
is not a backup.

The most dangerous thing about most backup systems is the false confidence they create. Businesses set them up, see the green checkmarks, and assume they are protected. Then something breaks and they discover the backups have not been running correctly for six months. Or they run but take four days to restore. Or they restore successfully but the restored environment has the same vulnerability that caused the incident.

SemperLinc builds recovery programs the way Patrick learned to approach operations in the Marine Corps: you test the plan before you need it, you define the exact outcome you require, and you do not accept anything less.

Every SemperLinc client has a documented recovery plan with defined RTO and RPO targets specific to their environment. That plan is tested. The results are documented. The plan is updated when the environment changes.

Two numbers every business needs to define
RTO
Recovery Time Objective. How fast do you need to be back online after a disaster? Four hours? Twenty-four hours? One week? The answer determines the infrastructure required. Most businesses have never defined this.
RPO
Recovery Point Objective. How much data can you afford to lose? The last hour? The last day? The last week? This determines your backup frequency. Most businesses have never defined this either.
What We Build

The full program.
Not the checkbox.

Disaster recovery is not a product you buy. It is a program you build, test, and maintain. SemperLinc delivers every layer, from the infrastructure to the documentation to the regular testing that turns a plan into a genuine capability.

Powered by Datto

Enterprise Backup and Recovery Infrastructure

Datto is the gold standard in business continuity and disaster recovery technology. SemperLinc deploys Datto BCDR for every client as the infrastructure backbone of their recovery program. Image-based backups. Instant virtualization. Immutable storage ransomware cannot touch.

  • Image-based backups capturing your entire system state, not just files
  • Local backup appliance for fast on-site recovery plus cloud replication for offsite redundancy
  • Instant virtualization—your systems can run in the cloud within minutes of a failure
  • Immutable backup storage with ransomware detection and rollback capabilities
  • Screenshot verification to confirm backups are bootable and complete
  • Automated backup testing with documented results delivered to your team
Why Datto
The Infrastructure Built for When Everything Else Fails

Datto is not a consumer backup service. It is enterprise business continuity infrastructure deployed by managed service providers who specialize in keeping businesses running through disasters. SemperLinc is a Datto partner because it is the infrastructure we would want protecting our own business.

Real-World Result

In September 2017, Patrick led the PTS Managed Services team through a live disaster recovery scenario for Sheltair Aviation as Hurricane Irma made landfall as a Category 5 hurricane. The airline was delivering critical aid to affected areas. The operation could not go down. It did not.

That is not a marketing story. That is what Prepare and Prevent looks like when the stakes are real.

Documented Recovery Plan

Defined roles, procedures, escalation paths, and recovery targets written into a living document your team actually knows how to use. Updated every time your environment changes.

Business Continuity Planning

Beyond IT systems. Plans covering your people, communications, client commitments, and operational processes so the business keeps moving while technology is being restored.

Ransomware Response Playbook

Isolation protocols, communication templates, law enforcement notification procedures, and a step-by-step response guide so an attack never becomes an extinction event.

Business Continuity

Technology recovers.
Business keeps moving.

Disaster recovery is about restoring your technology. Business continuity is about keeping your operation running while that restoration happens. Most businesses plan for one but not the other. SemperLinc builds both.

Communication Protocols

Who notifies clients when systems are down. What the message says. Who is authorized to communicate externally. How internal updates are distributed. Defined in advance, not improvised during a crisis.

Operational Continuity

How your team keeps working when primary systems are unavailable. Backup workflows, temporary tools, manual processes for critical functions. The business does not stop because the servers are down.

Vendor and Partner Notification

Which vendors need to know about an incident and when. SLA implications. Contract requirements. Notification timelines that protect you legally and operationally.

Recovery Prioritization

Not all systems are equal. The revenue-generating application comes back before the internal file server. SemperLinc maps your operations and builds a prioritized recovery sequence aligned to your actual business.

What your continuity plan covers
IT systems recovery sequence and priorities
Staff roles and responsibilities during an incident
Client and partner communication templates
Backup operational procedures for critical functions
Vendor notification requirements and timelines
Legal and regulatory notification obligations
Post-incident review and plan update process

The plan is a living document. SemperLinc reviews and updates it quarterly or whenever your business environment changes significantly. A plan that reflects last year's infrastructure is not a plan you can depend on.

When It Happens

What happens when
we are in your corner.

01
Within Minutes
Detection and Isolation

Our 24/7 monitoring via Kaseya detects the incident. Our team isolates affected systems before damage spreads to unaffected infrastructure. You receive a direct call from Patrick or a named engineer—not a ticket, not an automated notification.

02
Within 1 Hour
Assessment and Communication

Scope and severity assessment. Plain-language updates to your leadership team with no jargon. Your documented recovery plan is activated. Client communication protocols are initiated if required.

03
Within Hours
Instant Virtualization

Using Datto instant virtualization, critical systems can be running in the cloud within minutes of a physical failure. Your team keeps working. Your clients may never know anything happened.

04
Per Your Defined RTO
Full Environment Restoration

Complete restoration from verified, clean backups with full validation before anything returns to production. No shortcuts. No assumptions about what is clean. Every system verified before it goes back online.

05
Within 5 Business Days
Post-Incident Review and Hardening

A formal debrief covering what happened, the attack vector or failure mode, how we responded, what the timeline looked like, and what we are changing to close the gap that allowed the incident to occur. The recovery plan is updated to reflect lessons learned.

The Standard
“The Marines do not prepare for a crisis after it starts. They prepare before it is possible to imagine needing to. That is exactly how we approach disaster recovery for every client. You test the plan before the disaster. You define the targets before the incident. You build the capability before you need it.”
Patrick Mullevey — Founder, SemperLinc